Privacy Policy
Introducation
Zoomies Secure Indoor Dog Park is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal date when you use our website.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information we Collect
We may collect and process the following personal date:
Indentitiy and Contact information
- Name
-Email address
-Phone number
Account information
-User account details created when booking services
Booking and Enquiry Information
-information submitted through contact forms or booking systems
Technical Data
-Ip address
- Browser type and version
- Device information
-Cookies and usage data
How we Use Your Information
We use your personal data for the following purposes:
-To provide and manage bookings for our services
-To communicate with you regarding enquiries or bookings
-To manage user accounts
-To send services- related or marketing emails ( where permitted by law)
-To improve our website, services and user experience
-To comply with legal obligations
Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases:
- Contract - Where processing is necessary to provide booked services
Consent- For marketing communications and certain cookies
Legitimate Interests - To operate and improve our business and website
Legal obligation - Where required by law
Cookies
Our website uses cookies to improve functionality and analyse website traffic.
Cookies may be used to:
Understand how visitors use our site
improve performance and user experience
You can manage or disable cookies through your browser settings. Continued use of the website indicates your concent unless cookies are disabled
Third Party Services
We may share limited data with trusted third-party service providers, including:
Analytics providers (to understand website usage)
Email Marketing Platforms ( to manage communications)
These providers are required to handle your data securely and in accordance with data protection laws
We do not sell or rent your personal data to third parties
Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure
Data Retention
We retain personal data only for as long as necessary to fill the purposes outlined in this policy or to comply with legal requirements.
Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction or inaccurate data
Request deletion of your data
Object to or restrict processing
Withdrae consent at any time
Lodge a complaint with the information commissioner’s office (ICO)
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.